Privacy Policy

1. Introduction

Parabolic Tech Limited ("Parabolic Tech", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website parabolictech.com or engage our services.

This policy complies with the Ghana Data Protection Act, 2012 (Act 843) and applicable data protection regulations in Nigeria and other jurisdictions where we operate. Please read this policy carefully. If you disagree with the terms, please discontinue use of our site.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, email address, phone number, company name, country
• Project enquiry data — service type, budget range, project description, referral source
• Newsletter subscriptions — email address and subscription preferences
• Job applications — CV/resume, cover letter, professional background
• Communication data — messages, emails, and records of correspondence with our team

We also automatically collect certain technical data when you visit our website, including IP address, browser type, device type, pages visited, and time spent on pages. This is collected through standard server logs and, where applicable, analytics tools.

3. How We Use Your Information

We use collected information to:

• Respond to your enquiries and communicate about potential engagements
• Provide, deliver, and improve our services
• Send newsletters and marketing communications (only with your consent)
• Process job applications and manage recruitment
• Comply with legal and regulatory obligations
• Analyse website usage to improve user experience
• Protect against fraud, security threats, and unauthorized access

We do not sell your personal data to third parties. We do not use your data for automated decision-making that has legal or significant effects on you without human review.

4. Data Sharing and Disclosure

We may share your information with:

• Service providers — third-party vendors who assist us in operating our website and delivering services (e.g., email delivery, cloud hosting, analytics). These vendors are contractually obligated to handle data securely and only for the purposes we specify.
• Professional advisors — lawyers, accountants, and auditors bound by professional confidentiality obligations
• Law enforcement or regulatory authorities — when required by law, court order, or governmental authority
• Business transfers — in connection with a merger, acquisition, or sale of assets, where your data may be transferred to the acquiring entity

We require all third parties to respect your privacy and to process data only in accordance with our instructions and applicable law.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. These include:

• Essential cookies — necessary for the website to function correctly
• Preference cookies — remember your settings and preferences (e.g., cookie consent status)
• Analytics cookies — help us understand how visitors use our site (e.g., page views, traffic sources)

You can control cookie settings through your browser or through the cookie consent banner on our site. Note that disabling certain cookies may affect website functionality. We do not use advertising or tracking cookies for third-party retargeting.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of data in transit (TLS/HTTPS) and at rest
• Access controls and role-based permissions
• Regular security assessments and penetration testing
• Secure development practices (OWASP Top 10 compliance)

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law.

• Enquiry data — retained for up to 3 years from last contact
• Client data — retained for the duration of the engagement plus 7 years for contractual and legal purposes
• Newsletter subscriptions — retained until you unsubscribe
• Job application data — retained for up to 12 months if unsuccessful; retained for the duration of employment if hired
• Website analytics — retained in aggregate/anonymised form for up to 24 months

When data is no longer needed, we securely delete or anonymise it.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data under certain circumstances
• Right to object — object to our processing of your data for direct marketing
• Right to restrict processing — request that we limit how we process your data
• Right to data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at privacy@parabolictech.com. We will respond within 30 days. We may need to verify your identity before fulfilling your request.

9. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@parabolictech.com and we will delete such information promptly.

10. International Data Transfers

As a company operating across multiple countries, your data may be transferred to and processed in countries outside your country of residence, including Ghana, Nigeria, and countries where our service providers operate (such as the United States and European Union member states).

Where we transfer data internationally, we ensure appropriate safeguards are in place, including contractual protections and compliance with applicable data transfer regulations.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link does not imply endorsement of the linked site or its privacy practices.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For questions, concerns, or requests related to this Privacy Policy or your personal data, contact:

Parabolic Tech Limited Data Protection Officer email: privacy@parabolictech.com phone: +233 30 296 4321

Accra Office: The Exchange, Accra Central Business District, Accra, Ghana Lagos Office: Victoria Island Tech Hub, Adeola Odeku Street, Lagos, Nigeria

If you are unsatisfied with our response, you may lodge a complaint with the Data Protection Commission of Ghana or the applicable data protection authority in your jurisdiction.